Privacy Policy

We are very delighted that you have shown interest in our enterprise. Data protection is of a particularly high priority for the management of the Gema Switzerland GmbH. The use of the Internet pages of the Gema Switzerland GmbH is possible without any indication of personal data; however, if a data subject wants to use special enterprise services via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the country-specific data protection regulations applicable to the Gema Switzerland GmbH. By means of this data protection declaration, our enterprise would like to inform the general public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection declaration, of the rights to which they are entitled.

As the controller, the Gema Switzerland GmbH has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

Gema Switzerland GmbH reserves the right to modify its data privacy statement at any time to reflect changing legal provisions and requirements, or to make other updates as it sees fit. Please keep yourself up to date about changes to the data privacy statement by visiting the relevant link from our website to view it.

If you have any general questions about our website, please get in touch with us:

Tel: +41 71 313 83 00, E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.


Who is responsible for the data collection on this website?

The data collected on this website are processed by the website operator. The operator's contact details can be found in the website's required legal notice.

How do we collect your data?

Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website.

What do we use your data for?

Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?

You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Web Service log files

Whenever you visit the pages of our website with your browser, the server stores the data needed to operate a web service entirely automatically in log files. The name of your browser, your Internet service provider, the IP address of your PC, the address of the site from which you visited our website, the name of your operating system, the pages of our website you visit and the date and duration of your visit are all recorded. This data is temporarily stored in log files and then automatically deleted. It is stored so that, if a problem occurs, an analysis can be carried out of any activities that may have led to the fault.

Analytics and third-party tools

When visiting our website, statistical analyses may be made of your surfing behaviour. This happens primarily using cookies and analytics. The analysis of your surfing behaviour is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy. You can object to this analysis. We will inform you below about how to exercise your options in this regard.


Information, blocking, deletion and correction

You have the right to find out about the personal details we have stored about you and also the right to block, delete and correct erroneous data. In such instances, please use the contact form so that we are able to attend to your request. If you would prefer to contact Gema's Data Security Officer to exercise these rights rather than Gema itself, you are of course welcome to do so (gdpr(at)

Revocation of your consent to the processing of your data

Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered.

Right to data portability

You have the right to have data which we process based on your consent or in fulfilment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.


Controller for the purposes of the General Data Protection Regulation (GDPR), other data protection laws applicable in Member states of the European Union and other provisions related to data protection is:

Gema Switzerland GmbH

Mövenstrasse 17

9015 St.Gallen


Phone: +41 71 313 83 00

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.



The Data Protection Officer of the controller is:

Gema Switzerland GmbH

Mövenstrasse 17

9015 St.Gallen


Phone: +41 71 313 83 00

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.


Any data subject may, at any time, contact our Data Protection Officer directly with all questions and suggestions concerning data protection.


The Internet pages of the Gema Switzerland GmbH use cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, the Gema Switzerland GmbH can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user's computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.


The email newsletter is sent via the technical service provider CleverReach GmbH & Co. KG Mühlenstr. 43, 26180 Rastede (“CleverReach“), to whom we transmit the data provided when subscribing to the newsletter. This transmission is carried out pursuant to Art. 6 (1) letter f GDPR and serves our legitimate interest in using a promotionally effective, secure and user-friendly newsletter system. The data you entered for the purpose of receiving the newsletter (e.g. email address) is stored on the servers of CleverReach in Germany and/or Ireland.

CleverReach uses this information to send and statistically analyse the newsletters on our behalf. For the analysis, the sent emails contain so-called web beacons and/or tracking pixels which represent one-pixel image files stored on our website. This enables us to determine whether a newsletter email was opened and which links were clicked, if applicable. With the so-called conversion tracking we can also analyse whether a pre-defined action was carried out after the link in the newsletter was clicked. Technical information is also collected (e.g. time of access, IP address, browser type and operating system). The data are solely collected in pseudonymised form and are not linked with your other personal data; a direct link to an individual person cannot be established. This data is solely used for the statistical analysis of newsletter campaigns. The results of such analyses can be used to better adapt future newsletters to the interests of the recipients.

If you would like to object to the data analysis for statistical analysis purposes, you have to unsubscribe the newsletter.

We concluded a commissioned-processing contract with CleverReach, in which we oblige CleverReach to protect our clients’ data and not to disclose the data to third parties.

You can find further information about the CleverReach data analysis here:

You can read the CleverReach data privacy statement here:


Under some circumstances, i.e. when ordering printing matters, Gema Switzerland GmbH may provide you with a form to enter personal information about yourself. It is completely optional for you to engage in these activities. We need your personal information only to process your inquiry correctly. All data will be treated confidentially: Gema Switzerland GmbH does not share user data with third parties.

The reasons for processing the data collected in our contact forms are based on the purpose of your enquiry. Essentially, we process your information in order to respond to your query. Other reasons for processing this data are outlined below.

Personal details

We collect your salutation, your name, your address and your postcode so that we know who is contacting us and for what purpose, and so that we can forward your request instantly to the correct person. The details of your e-mail address are mandatory, since we will use it to process your request depending on the reason for you contacting us. It is not used for any other purpose.

We want you to voluntarily provide your telephone number since we will use it to process your request depending on the reason for you contacting us.
Support requests, complaints

The information you provide us about the product will be stored in the event of a support request along with your personal details in our ERP system.

Transfer of your details to authorised distributors

If your enquiry relates to a complaint, warranty claim or similar, we will also transfer this data together with your personal details to the distributor from which you purchased the device, or to another distributor near you so that your request can be dealt with.

Storage, use and deletion

If your device is repaired or replaced by Gema, your data will be stored in our support, accounting and logistics system until the statutory storage period has elapsed, and then deleted.


The data controller shall collect and process the personal data of applicants for the purpose of the processing of the application procedure. The processing may also be carried out electronically. This is the case, in particular, if an applicant submits corresponding application documents by e-mail or by means of a web form on the website to the controller. If the data controller concludes an employment contract with an applicant, the submitted data will be stored for the purpose of processing the employment relationship in compliance with legal requirements. If no employment contract is concluded with the applicant by the controller, the application documents shall be automatically erased two months after notification of the refusal decision, provided that no other legitimate interests of the controller are opposed to the erasure. Other legitimate interest in this relation is, e.g. a burden of proof in a procedure under the General Equal Treatment Act (AGG).


This website uses Google Analytics, a web analysis service from Google Inc., Mountain View, 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States ("Google"). Google Analytics uses "cookies", text files that are stored on your computer and which permit an analysis of your use of the website. The information generated by the cookie regarding your use of this website is generally transferred to a server owned by Google in the USA and stored there. If IP anonymisation is enabled on this website, Google first truncates your IP address within the Member States of the European Union or in other states of the European Economic Area Agreement. The full IP address is only communicated in full to a Google server in the USA in exceptional cases and truncated there. Google will use this information on behalf of the operator of this website to evaluate your use of the website in order to put together reports on website activities and in order to provide other services related to website use and Internet use. The IP address communicated by your browser as part of the Google Analytics is not merged with other data by Google. You can prevent the installation of cookies by making the appropriate settings in your browser software; we do point out, however, that by doing so you may be unable to use the full functionality of this website. You can also prevent any data generated by the cookie or data relating to your use of this website (including your IP address) from being transferred to Google or being processed by Google by downloading and installing the browser plug-in available via the following link:

We would like to point out that Google Analytics has been suffixed with the code "gat._anonymizeIp();" on our website in order to ensure the anonymised capture of IP addresses.

More information about the terms of use and data protection can be found at or
Opt-out option

You are able to reject the collection and use of your IP address by Google Analytics at any time, and this action will remain effective in the future. More information on this can be found at;


Our website contains links to social media (LinkedIn, Facebook, YouTube, Twitter). The buttons to these links are designed so that a connection between your PC and the respective network is only established if you follow the link by clicking it. You are then connected directly with the respective server of the selected social medium. The respective operators of social media networks are responsible for their own data privacy.

This also applies to websites to which our portal links but which are operated by third-party providers. An example of such links would be videos on our website that are retrieved from YouTube. Information about the data privacy policies of linked pages can be found in the respective providers' data privacy statements.



Our website supports the embedding of YouTube videos from YouTube LLC. (901 Cherry Ave., San Bruno, CA 94066, USA, hereinafter referred to as “YouTube”). YouTube is an affiliate of Google. The function allows videos placed on YouTube to be displayed in an iFrame on the website. The option “Enable privacy-enhanced mode” is activated. Consequently, YouTube will not store any information about visitors to the website. Only when you play a video is information about you sent to YouTube and stored there.

For information on data collection and processing by YouTube and Google, and on your rights in this respect and the settings options available for protecting your privacy, please view YouTube’s privacy policy at:

In Chinese-speaking countries, we also provide links to videos from the company Youku.


This site uses Google Maps via an API. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA. In order to use the functions of Google Maps, it is necessary to store your IP address. This information is generally sent to a Google server in the USA and stored there. The provider of this website cannot influence the transmission of this data.

For more information on how Google processes your user data, please refer to Google's privacy policy:


We reserve the right to amend this Privacy Policy at any time. The current version of this Privacy Policy is published on our website.  

Version of May 2018